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Terms and Conditions

Last updated: 12 December 2025

1. Introduction

Welcome to unghosted. These Terms and Conditions ("Terms") govern your use of our service, which facilitates GDPR data access and deletion requests to companies. By using our service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our service.

2. Service Description

unghosted provides a platform that helps you exercise your rights under the General Data Protection Regulation (GDPR) and equivalent data protection laws. Our service assists you in:

  • Filing data access requests to companies to obtain personal data they hold about you
  • Filing data deletion requests to remove your personal information from company databases
  • Tracking the status of your requests and following up with companies as needed
3. Important Disclaimers and Limitations

No Guarantee of Feedback:: We do not guarantee that you will receive feedback from companies as a result of using our service. We facilitate the submission of GDPR data access requests, but we cannot control what data companies have stored or what they choose to provide in response to your request.

Data Availability:: We only request the data that companies have on file about you. This data may not include feedback if the company did not store any internal feedback for your application. Companies are only required to provide data that they actually possess and have processed.

No Legal Advice:: We provide a platform to submit GDPR requests, but we do not provide legal advice. The information provided through our service is for informational purposes only and should not be construed as legal counsel.

Company Compliance:: While companies are legally required to respond to valid GDPR requests, we cannot guarantee that all companies will comply within the required timeframe or provide complete responses. We will assist you in filing complaints with data protection authorities if companies fail to comply, but we cannot guarantee the outcome of such complaints.

4. User Responsibilities

By using our service, you agree to:

  • Provide accurate and truthful information when submitting requests
  • Only submit requests for your own personal data or data for which you have legal authority to request
  • Use the service in compliance with all applicable laws and regulations
  • Not use the service for any fraudulent, illegal, or unauthorized purpose
  • Maintain the confidentiality of your account credentials
5. Eligibility

Our service is designed to assist individuals who are residents of the European Union (EU), European Economic Area (EEA), or the United Kingdom (UK), as GDPR and equivalent data protection laws apply to these jurisdictions.

You must be at least 18 years old or have the legal capacity to enter into contracts in your jurisdiction to use our service.

6. Account Registration

To use our service, you may be required to create an account. You are responsible for:

  • Providing accurate, current, and complete information during registration
  • Maintaining and updating your account information to keep it accurate
  • All activities that occur under your account
  • Maintaining the security of your account password
7. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using our service, you consent to the collection and use of your information as described in our Privacy Policy.

We process your personal data to provide our services, including submitting GDPR requests on your behalf and tracking their status. We will only share your information as necessary to fulfill your requests or as required by law.

8. Intellectual Property

All content, features, and functionality of our service, including but not limited to text, graphics, logos, and software, are owned by unghosted or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our service without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, unghosted and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our service.

Our total liability to you for any claims arising from or related to the use of our service shall not exceed the amount you paid to us, if any, in the twelve months preceding the claim.

We are not responsible for the actions, content, or data of third parties, including companies that receive your GDPR requests. We do not control how companies respond to your requests or what data they provide.

10. Indemnification

You agree to indemnify, defend, and hold harmless unghosted and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of our service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any inaccurate or false information you provide
11. Termination

We reserve the right to suspend or terminate your access to our service at any time, with or without cause or notice, for any reason, including if you breach these Terms.

You may terminate your account at any time by contacting us or using the account deletion features in your account settings.

Upon termination, your right to use the service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of our service after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our service.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which unghosted operates, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our service shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Contact Information

If you have any questions about these Terms, please contact us through the contact methods provided on our website.

Questions About Our Terms?

If you have any questions or concerns about these Terms and Conditions, please don't hesitate to reach out to us.

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